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Seating Experts Customer Care Review

They have been very difficult to work with. Quick to want their money but won't provide any delivery information. Also ordered 240 barstools and they did not do what they were supposed to do with the upolstery they were miss represented by Connie the sales person and she was very rude to deal with.
1.5
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
Website
#917943
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Testimonial

Just wanted you to know that the chairs finally arrived. They are beautiful and sturdy. I'm very glad I bought them from you. I will certainly choose your company if I ever need more chairs or barstools. Thanks, Alice Buckhorn Saloon and Restaurant
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#729887
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Seating Experts - Horrible Quality and Horrible Customer Service
Seating Experts - Horrible Quality and Horrible Customer Service
Seating Experts - Horrible Quality and Horrible Customer Service
Seating Experts - Horrible Quality and Horrible Customer Service
Seating Experts - Horrible Quality and Horrible Customer Service
The customer received perfectly good stools. We asked him to send us one of his stools so we can see what he's talking about but he wouldn't do that. He disputed the credit card charges twice and lost. His stools are assembled perfectly and he's enjoying them.
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1.2
#706788
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We Received the shipment of chairs and barstools this morning and we are so excited. They are exactly what we wanted and our deli restaurant looks wonderful. Thank you so much for all your assistance in our ordering and processing of our orders. Your customer service...
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#729885
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This story happened way back. The chairs they bought have a company warranty by the manufacturer. When the chairs were returned to them they were horrified and couldn't believe how abused these chairs were. Since they were abused like that the company would not offer a...
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1.0
#620161
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Testimonial

The booths were just delivered. They are absolutely beautiful! All The Best, Diana Bull and Thistle Pub
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#729886
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Testimonial

Thank you seating expert for going the extra mile for me. I needed some extra chair glides for my chairs. Being that it was Friday when they close early they had one of their employees hand deliver it to me. Thanks again! I am really enjoying the chairs and stools we...
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#625514
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Connie, I just wanted to extend my thanks for all of your help with our recent orders. Your expertise on the merchandise allowed me to make better decisions on what we needed, and what was best for our space. We are extremely happy with the results! If we ever have...
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#625515
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We ordered chairs from Seating Expert about 3 years ago. Last month when 4 of the chair frames loosened I called them up. Since I have a 5 year warranty they took full responsibility and delivered brand new chairs to me. Great customer service and stand behind their...
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#625517
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Testimonial

The tables and chairs are working out great. we have no issues and they really look good. Great quality furniture and service. Thank you for everything you've done for the San Antonio Zoo! Ron Kipp, San Antonio Zoo
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#585832
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