Reply by Seating Experts

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The customer received perfectly good stools. We asked him to send us one of his stools so we can see what he's talking about but he wouldn't do that. He disputed the credit card charges twice and lost. His stools are assembled perfectly and he's enjoying them.
Diversity of Products or Services
Product or Service Quality
Style and Design

This company is the worst I have ever done business with. From the lies of shipping dates to damaged shipments to cheap material sent from China, re-wrapped "custom" seats, off center drilled holes that do not match the brackets, missing parts and hardware...

Too many details to display, however, Rachel is a fraud. She deleted portions of emails and information when submitting a dispute for charge back. We have retained a lawyer and will spend far more than the cost of the stools, but it is the principal alone that we are after.

This company should not be in business and Rachel should be fired! Absolutely appalled at the lies and fraud they have committed.

This person wrote the review because of bad quality of seating experts furniture from Seating Experts and attached photo s. Reviewer claimed that he or she lost $1200 and wants Seating Experts to issue a full refund.

The most disappointing in user's experience was lack of customer service and docs altered by rachel. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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